re: Should vendors have an express queue for people who have a clue? What...
I hear you on that one, coincidentally from this mornings dealings with a hardware vendor who shall remain nameless, but rhymes with bell.I understand the need for them to step through the script but...
View Articlere: Should vendors have an express queue for people who have a clue? What...
I experience support like this, in my own employer! Here's an example. We have multiple datacenters at various geographical locations. I, as the DBA, VPN at all hours of the day for support. I...
View Articlere: Should vendors have an express queue for people who have a clue? What...
I feel your pain Greg, believe me.On the other hand I used Gearhead the other day to help me with a malfunctioning Netgear router and was actually quite impressed by the service. Somewhere out there,...
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